Hi! I’m Alicia Rouault
I currently direct the “Facing Financial Shock” team at the
United States Digital Service in The White House. I am an expert in government technology, digital services delivery and product management.
EMAIL ME
DIRECTOR, FACING FINANCIAL SHOCK CUSTOMER EXPERIENCE TEAM
EXECUTIVE ORDER ON CUSTOMER EXPERIENCE
UNITED STATES DIGITAL SERVICE, THE WHITE HOUSE
CURRENT, WASHINGTON, DCLEAD, UNEMPLOYMENT INSURANCE MODERNIZATION TEAM
AMERICAN RESCUE PLAN
UNITED STATES DIGITAL SERVICE, THE WHITE HOUSE
2021 - 2022, WASHINGTON, DCPRODUCT MANAGEMENT EXPERT
UNITED STATES DIGITAL SERVICE, THE WHITE HOUSE
2021, WASHINGTON, DCDIRECTOR OF STATE & LOCAL GOVERNMENT
18F, TECHNOLOGY TRANSFORMATION SERVICE, GSA
2021, SEATTLE, WAACTING DIRECTOR OF PRODUCT
18F, TECHNOLOGY TRANSFORMATION SERVICE, GSA
2018 - 2020, SEATTLE, WADIGITAL SERVICES GROUP MANAGER
COMMONWEALTH OF MASSACHUSETTS, MAPC
2016 - 2018, BOSTON, MASENIOR ADVISOR TO THE EXECUTIVE DIRECTOR, JEN PAHLKA
CODE FOR AMERICA
2015 - 2016, SAN FRANCISCO, CAINTERIM DIRECTOR OF ECONOMIC DEVELOPMENT
CODE FOR AMERICA
2016, SAN FRANCISCO, CACEO & CO-FOUNDER, LOCALDATA.COM
LOCALDATA
2012 - 2014, SAN FRANCISCO, CATEACHING ASSISTANT
MIT MEDIA LAB, CITY SCIENCE GROUP
2012, CAMBRIDGE MARESEARCH ASSISTANT
MIT CIVIC DATA DESIGN LAB, CENTER FOR ADVANCED URBANISM
2012, CAMBRIDGE MAPRODUCT MANAGER & FELLOW
CODE FOR AMERICA & CITY OF DETROIT OFFICE OF THE MAYOR
2011 - 2012, DETROIT MIASSISTANT EDITOR & WRITER
URBAN OMNIBUS, ARCHITECTURAL LEAGUE OF NY
2010-2011, NEW YORK CITY
INDEPENDENT
CONSULTING & ADVISING
For the past 15 years I have worked independently with private firms and the public sector on product and technology strategies and the design and development of digital projects. I love to form and lead product teams and specialize in User Research, Product Management and Data Analysis on projects that tend to involve geospatial data, interactive maps and civic engagement. Some of my recent work has included:
2023: Technology Advisor, Transition Team, Cherelle Parker Mayoral Administration, City of Philadelphia
2021: Product Advisor, Beeck Center, Georgetown University
2020: Product Lead, United States Digital Response, Louisiana Department of Health
2020: Product Lead, United States Digital Response, City of San Rafael, CA
2017: UX research & product lead, Utile, Inc & Mass Development
2015: Product Lead, Data Canvas, Swissnex
2013: Innovation consultant, Sasaki
EDUCATION
2015 Stanford d-school bootcamp curriculum
2014 MIT Department of Urban Studies and Planning
2010 Pratt Institute Department of City and Regional Planning
2008 University of Toronto Political Science and Ethics, Society & Law
AWARDS
2017 Featured in Living Cities
2016 Named Govtech top 100 companies in USA
2015 Featured in Quora
2015 Silver Quill Award for Vital Signs Website
2014 Featured in Forbes Magazine
2014 Selected for Matter Venture Capital Accelerator
2013 Winning Team: HURRICANE SANDY DESIGN COMPETITION, HUD Rebuild By Design
2012 Winner, Knight News Challenge Data Round